What our parents say

Scores and Comments from our 2024 Annual Whanau Survey

Each year we ask all our 250+ parents from both centres for feedback in our annual Whanau Survey. We ask for both positive and constructive comments so that we can continue to grow in a positive way. Below is a selection of scores and comments from the 2024 Survey.

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How likely are you to recommend us to other families and whanau? (average score)
Point Chevalier 9.3/10
Waterview 9.2/10

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“More than excellent – the teachers are exceptional!”

“Every teacher is an absolute gem. The love and care shown for our kids is exceptional.”

“Really love all the teachers at the Rumpus Room, feedback is always great, really friendly.”

“They are all fabulous I can’t fault them and am always so impressed at their positive energy and smiling faces as I imagine it’s a very full on and tiring job – so very grateful to them for looking after our [child] so well”

“There is always someone to speak to at pick up and drop off. The team always check in first thing and make time to have a conversation if required.”

“I always love hanging out in Explorers and get great feedback on my child. They seem genuinely like they want to talk to us at pick up and they are forthcoming with info and when we’ve faced concerns they are quick to meet with us and chat.”

“We are so happy with everything and know our daughter loves any unique and fun adventure and activities including going to the park or visiting other rooms ! She raves about it!”

“I do think the Philosophy and curriculum is really good. The food is awesome and the kids eat well at Rumpus which really gives us some relief! Concerns have always been well handled. We think the teachers are great and we do honestly feel like our children enjoy their time and they seem well settled. I also think they are learning a lot at Rumpus but it’s balanced well with freedom of play etc.”

“The enrolment into the nest was a great experience. We felt instantly like part of the family and very reassured that there was no part of the day that we couldn’t see and be a part of.”

“I love seeing the variety of activities set up every day in Fledglings and the addition of new toys and books! Outdoor area is amazing.”

“Love it! Would recommend the centre to everyone!”

“I have recommended you to all my friends who are looking for a daycare. I can’t speak highly enough of the rumpus room. Thank you all x”

“We value and respect the team (chef included) and teachers so much, they are so important and I can see the positive impressions on [child]! Thank you all so much!”

“Happy with all. We enjoy the family nights, as it is a chance for us all to interact with other families”

“We love each and every one of you. We’re grateful for you and we’re blessed to be able to give our children such a secure start in life. Thank you for all you do.”

“All of the Kaiako are very lovely, warm and welcoming and great with the kids”

“Our girls love all the teachers and have grown great bonds with all.”

“Absolutely no issues. And when talking to friends at other daycares, it shows how great the rumpus room is. I have kids in both the Nest and the Overs and I couldn’t be happier with everything. Both my kids absolutely love it. My eldest asks to go to daycare even in the weekend. All teachers are so engaged and care so much for the kids.”

“We appreciate that the nest gives our child regular exposure to different kinds of foods even if she has not yet shown interest in them.”

“We love the Rumpus Room’s philosophy. As mentioned above, all teachers are very knowledgeable. The teaching philosophy is integrated into everything the teachers do whether through conversations, learning/curriculum posts and environment.”

“Awesome effort in getting the community together via events and activities for the children. We love the weekly newsletters.“

“We’re so grateful for TRR – our two are confident, secure and know they’re safe and loved both at home and at Daycare. Thank you.”

“Awesome centre and amazing teachers. Every single teacher at the centre is loving, caring, professional and extremely capable. It is impressive how the centre has achieved this. Props to everyone in the background for ensuring that they are growing and looking after their kaiako.”

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